Reference

Understand the Terms That Govern Your Account

These terms set out the legal relationship between you and 3c3 — what you can expect from us, what we expect from you, and how your account and…

Account TermsData Handling PolicyJurisdiction ConditionsUser RightsContact Procedure
3c3 Understand the Terms That Govern Your Account
LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

If you have a question about these terms, your account data, or how our legal conditions apply in your region, our support team is here to…

Email Support Send your legal or account query to our support address.
Live Chat Start a chat session directly from your account dashboard.
Help Centre Our on-site help centre contains answers to the most common questions about account terms…
HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

We take our obligations under these terms seriously. Here is a straightforward account of how we manage your data, secure your account, and handle requests to access or…

Data Collection

We collect only the information necessary to operate your account — name, contact details, payment references and activity logs.

Cookie Policy

Our platform uses session cookies to keep you logged in and analytics cookies to understand how pages are used.

Account Security

Passwords are hashed and never stored in plain text. We use two-factor authentication options and flag unusual login locations automatically…

Data Retention

Account data is retained for the period required by applicable law.

Access Requests

You can request a copy of all personal data we hold about you by contacting support with your account ID.

Deletion Requests

To request removal of your data, contact us via email or live chat.

Common Questions About Your Legal Position

These questions cover the points most often raised about account terms, data rights, jurisdiction conditions, and how to contact us when something needs to be resolved. If your question is not here, our support team can address it directly.

Access to 3c3 depends on local law and applies where your region legally permits it. If you are in a location where access is permitted, the full terms govern your account from the moment you register.

We hold your name, registered email address, phone number, payment references linked to UPI, Paytm or PhonePe, and a log of account activity. You can request a full copy at any time through support.

Contact our support team via email or live chat with your account ID and a written deletion request. Where local law permits, we will remove your data and confirm the deletion within the legally required timeframe.

We notify you of material changes through your registered account before they take effect. Continuing to use the platform after a change is communicated constitutes acceptance of the updated terms.

After account closure, we retain data for the period required by applicable law. Once that retention period ends, your personal data is removed from live systems within 30 days and a confirmation is sent to your email.

Disputes are subject to the laws of the jurisdiction in which you lawfully access the platform. If a term is unenforceable in your region, the rest of the agreement remains in full effect and is not invalidated.

We aim to respond to formal legal and data-related queries within two business days. Complex requests — such as full data access exports — may take a few additional days, and we will keep you updated throughout.